HIPAA compliant CRM +
automation platform

ON Digital Agency focused on Medical Marketing
Attract new patients and generate more business from existing patients. VIP is a HIPAA compliant marketing platform designed for medical practices of all sizes. It’s an all-in-one application that is affordable and easy to use, even if your team members have no experience using CRM or marketing software. Take you practice to the next level!



Serves as a full HIPAA compliant communication center between your staff and patients (send SMS, emails, make phone calls, send Facebook and Instagram Direct messages, Google My Business messages and more – all from one tool);
Serves as a full CRM storing all information about your patients and leads, communication history with your staff, and much more;
HIPAA compliant CRM
Builds custom website forms allowing patients to request appointments or teleconsults online;
Offers an appointment booking widget for your website or landing pages;
Integrates directly with Google My Business reviews and messages (reply to reviews and messages directly from VIP);
VIP CRM Integrates directly with Google My Business reviews
Reputation management (generate more 5-star reviews from Google, Facebook, Healthgrades or any other website with the help of AI);
Newsletters or individual emails to patients (replace your email marketing software);
Tracking of your practice phone calls (CallRail-like capabilities);
Recordings of your practice phone calls (monitor how well your front desk or call center communicates with patients and leads);
CRM to record phone calls
Sending automated appointment reminders, booking confirmations, follow up messages to save your team’s time;
Your front desk missed a call? Send instant follow up text messages;
Sending a text message about a missed call
Automation of reactivation campaigns to increase your revenue from existing patients;
Integration with Facebook lead forms and Google Ads, Google Analytics, and more;
Integration with lead forms
A website chat widget to increase conversions;
Custom landing pages without hiring web developers;
Check how your call center performs;
Checking the work of the call center
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All healthcare providers billing insurance companies must follow HIPAA regulations. They have to ensure the privacy and security of protected health information (PHI). The tools that medical businesses use to communicate with and manage their patients and leads (potential patients) also must be HIPAA compliant. Many popular software tools and CRMs like HubSpot do not meet requirements of HIPAA and therefore, cannot be used by many medical practices.

How to protect PHI

HIPAA compliance requirements are very specific as to how the data should be encrypted, handled, and protected. Following the rules takes time, resources, and money. The solution we offer you is cost and time effective. Your team will receive a personalized training on how to use VIP platform to meet your individual needs. It’s an all-in-one software application to manage your existing patients and acquire new leads.

Read more about Health Insurance Portability and Accountability Act (HIPAA).

VIP Platform Protects


SMS (text messages);

Website chat;

Website forms;

and More.

Learn More


VIP HIPAA compliant CRM and automation suite is a multi-functional application that eliminates the need to purchase multiply tools to manage your medical practice: collecting and storing patient data, launching marketing campaigns, collecting and analyzing marketing metrics, etc.
VIP platform can replace marketing tools like MailChimp,CallRail, HubSpot, SurveyVitals, and many others.
VIP platform to replace marketing tools
VIP functionality is flexible and customizable. If you decide to opt out of email marketing, you can disable this feature and add it later.
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VIP integrates directly with Yext, which allows you to list your practice with 150+ local business directories and manage all your listings in one place. As Yext partners, we are able to offer better pricing for Yext Premium. Normally, Yext Premium costs $999 for 12 months (yearly payment). With VIP, you pay $69/month with only 3-month commitment. Increase your local presence and boost your local SEO faster with VIP!